Privacy Policy for MediaSpan
Effective Date: 16 April 2026
MediaSpan (“MediaSpan”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit www.mediaspan.co.za and when you interact with our services, content, advertising, contact forms, email communications, and related tools.
By using this website, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Who We Are
Business Name: MediaSpan
Website: www.mediaspan.co.za
Email: hello@mediaspan.co.za
Phone: +27 87 078 1097
Address: 10 Margaretha Street, Del Judor Proper, Witbank, Emalahleni, Mpumalanga, RSA, 1035
2. Information We Collect
We may collect the following categories of information:
Information you provide directly
- Your name
- Email address
- Phone number
- Company name
- Campaign details or enquiry information
- Any message or attachments you submit through our contact forms, email, or WhatsApp
Information collected automatically
- IP address
- Browser type and version
- Device type
- Operating system
- Referring website
- Pages visited
- Time spent on pages
- Date and time of visits
- Clickstream and interaction data
- Cookie and similar technology data
3. How We Use Your Information
We may use your information to:
- Respond to enquiries and provide customer support
- Communicate with you about our services
- Provide media buying, campaign planning, reporting, and related services
- Improve website functionality, user experience, and content
- Monitor website traffic and performance
- Detect, prevent, and address fraud, abuse, security, or technical issues
- Comply with legal and regulatory obligations
- Display and manage advertising, including through Google AdSense or other advertising partners
4. Cookies and Similar Technologies
Our website may use cookies, pixels, tags, web beacons, and similar technologies to:
- Help the website function properly
- Understand user behavior and improve performance
- Remember preferences
- Measure advertising effectiveness
- Deliver relevant advertising
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain features or functionality of the website.
5. Google AdSense and Advertising Cookies
We may use Google AdSense and other advertising services on this website.
Third-party vendors, including Google, may use cookies to serve ads based on a user’s prior visits to this website or other websites. Google’s use of advertising cookies enables Google and its partners to serve ads based on your visit to this site and/or other sites on the internet.
Third-party advertisers and ad networks may also use cookies, web beacons, or IP addresses to collect information as a result of ad serving on this website.
Users may opt out of personalized advertising by visiting Google Ad Settings and may learn more about how Google uses information from sites and apps that use its services by reviewing Google’s Privacy & Terms information.
6. Analytics and Performance Tools
We may use analytics and measurement tools to understand how visitors use our website, improve performance, and evaluate the effectiveness of our content and advertising. These tools may collect information such as IP address, browser information, device information, and page interactions.
7. Contact Forms, Email, and WhatsApp
If you contact us through our website, email, or WhatsApp, we may collect and store the information you choose to provide, including your contact details and the contents of your message. We use this information to respond to your enquiry, provide services, follow up on requests, and maintain business records.
8. How We Share Information
We do not sell your personal information.
We may share information:
- With service providers who help us operate our website or business
- With advertising, analytics, or technology partners where necessary
- With professional advisers, auditors, or legal representatives where required
- If required by law, court order, regulation, or lawful request from authorities
- In connection with a business transaction, merger, sale, or restructuring
Any sharing is done only where reasonably necessary and subject to appropriate safeguards where applicable.
9. International Data Transfers
Because some of our service providers, advertising partners, and technology platforms may operate outside South Africa, your information may be processed in other countries. Where this happens, we take reasonable steps to ensure appropriate protection of personal information in line with applicable law.
10. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
- respond to enquiries,
- maintain business and legal records,
- comply with legal obligations,
- resolve disputes, and
- enforce our agreements.
11. Your Rights
Subject to applicable law, including POPIA where relevant, you may have the right to:
- request access to your personal information,
- request correction of inaccurate or incomplete information,
- object to certain types of processing,
- request deletion where legally permissible,
- withdraw consent where processing is based on consent, and
- lodge a complaint with the relevant regulator.
To exercise any of these rights, contact us at hello@mediaspan.co.za.
12. Data Security
We take reasonable technical and organizational measures to protect personal information against loss, misuse, unauthorized access, disclosure, alteration, or destruction. However, no online platform or method of transmission is completely secure, and we cannot guarantee absolute security.
13. Third-Party Websites and Services
Our website may contain links to third-party websites, platforms, tools, or services. We are not responsible for the privacy practices, content, or policies of those third parties. You should review their privacy policies separately.
14. Children’s Privacy
This website is not intended for children under the age of 18, and we do not knowingly collect personal information from children through this website. If we become aware that such information has been collected without appropriate authorization, we will take reasonable steps to delete it.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Your continued use of the website after changes are posted will constitute acceptance of the updated policy.
16. Contact Us
If you have any questions about this Privacy Policy or how we process personal information, please contact us:
MediaSpan
10 Margaretha Street, Del Judor Proper, Witbank, Emalahleni, Mpumalanga, RSA, 1035
Email: hello@mediaspan.co.za
Phone: +27 87 078 1097